Shipping and Delivery Terms

    • The University of Hong Kong香港大學

      – Starting from 10th September, we will charge a delivery fee for each order. The price is listed below.
      – If you cannot place an order during the following time period, please contact us to arrange delivery during other time periods from 10:00 to 18:15 of the day (We are also available on Sunday now), but an additional $40 will be charged. Please order before 18:15.
      –       Please pay attention to the latest last order time, delivery time and delivery fee.

      If the order is later than one of the last order time periods in the table shown, we will deliver the product in the next time slot without further notification.

    • Last Order Time
      Delivery Time
      Price(HK$)
      23:59（Last Night）
      09:00
      10
      08:00
      10:00
      5
      12:00
      14:00
      5
      16:00
      18:00
      5
       
       
       

      Shipping Address: LG2, Knowles Building, HKU.

      ** If you cannot come to get the products, we’ll put them at the pick-up point. (The bench nears the Knowles Building.)

    • Other Institutions
       Students from these institutions who purchase HK$800 or more, only need to add the corresponding shipping fee, we will then deliver the products to your school within 3 hours.
    • Institutions
      Shipping Fee (HK$)
      HKU Space
      40
      The Hong Kong Polytechnic University
      100
      Chinese University of Hong Kong
      120
      City University of Hong Kong
      120
      HKDI (Kwun Tong)
      130
      HKDI (Tim King Leng)
      130
      Chu Hai College of Higher Education
      180
       
       
       
    • Please pick up next to the car.
    • Please pick up the goods on time.
    • Delivery fees elsewhere are determined by third parties, such as Go Go Van, SF Express, LaLaMove, etc.
    • Please contact us via WhatsApp (852) 6323 1350 / (852) 6283 2680.
    • The actual delivery may be affected by road traffic congestion and bad weather. We will contact you to arrange a new delivery time.

Shipping fee and Terms

The above free shipping clauses do not include:
以上免運費條款不包括：

  1. Parking fees and home delivery service. If home delivery service is required, an additional cost will be levied.
    停車場費及送貨上門服務。如需送貨上門，將收取額外費用。
  2. The maximum length of the above shipment is 600X1200 mm. If out of range of the length, an additional cost will be levied.
    以上出貨長度不超過600X1200 mm。如超出長度，將收取額外費用。

Goods Exchange Policy
貨品更換條款

The company does not provide refund service (except for out of stock).
本公司不設退款服務 (缺貨除外)。

You can return the new and unused products together with the original invoice / receipt to the store where you purchased within 3 days from the date of purchase or 3 days after the goods delivery. No refund on all the products and logistics costs, laser cut service.
請在購買日起計三天內，帶同包裝原好的貨品或於送貨確認後三天內，連同發票正本，到門市辦理更換。所有貨品及物流費用，雷射切割服務不設退款。

  • We cannot accept exchange or return of items that have been laser cut, previously assembled, open packaging, used or damaged items, customer ordered goods, discounted display items, metalwork items (Including powder and liquids) and all materials that have already been cut.
    此更換安排，不適用於曾經進行雷射切割雕刻、組裝、已拆包裝、使用過或損毀的貨品、顧客訂購貨品、特價陳列品、任何經裁剪的物料及五金物料(包括粉末及液體)。
  • If there is any dispute, the Chinese version shall prevail. Yan Ngai Architecture Materials Model Company reserves the final right to interpret the terms and conditions herein.
    內容如有任何爭議，以中文版為準。欣藝建築模型材料公司保留解釋及修訂所列之條款及細則之權利，及最終決定權。