Delivery and shipping fee

  • Hong Kong University

    – Enjoy free delivery services!
    – Monday to Saturday:
  • Last order time
    Delivery time
    10:00 am
    10:30 am
    12:00 pm
    12:30 pm
    02:00 pm
    02:30 pm
    04:00 pm
    04:30 pm
    05:45 pm
    06:30 pm

    Shipping Address: LG2, Knowles Building, HKU.

  • The cost of delivery elsewhere is determined by the third party, such as Go Go Van, S.F.Express and LaLaMove, etc.
  • 送貨到其他地方的費用由第三方送貨公司(eg. Go Go Van,順豐快遞, LaLaMove等g si標價。
  • Please contact us for inquiries via WhatsApp (852) 6323 1350 / (852) 6283 2680.
    可 WhatsApp (852) 6323 1350 / (852) 6283 2680 聯络我們查詢。
  • The actual delivery may be affected by road traffic congestion and bad weather. We will contact you to arrange for a new delivery time.

Shipping fee and Terms

The above free shipping clauses do not include:

  1. Parking fees and home delivery service. If home delivery service is required, an additional cost will be levied.
  2. The maximum length of the above shipment is 600X1200 mm. If out of range of the length, an additional cost will be levied.
    以上出貨長度不超過600X1200 mm。如超出長度,將收取額外費用。

Goods Exchange Policy

The company does not provide refund service (except for out of stock).
本公司不設退款服務 (缺貨除外)。

You can return the new and unused products together with the original invoice / receipt to the store where you purchased within 3 days from the date of purchase or 3 days after the goods delivery. No refund on all the products and logistics costs, laser cut service.

  • We cannot accept exchange or return of items that have been laser cut, previously assembled, open packaging, used or damaged items, customer ordered goods, discounted display items, metalwork items (Including powder and liquids) and all materials that have already been cut.
  • If there is any dispute, the Chinese version shall prevail. Yan Ngai Architecture Materials Model Company reserves the final right to interpret the terms and conditions herein.